WHAT IS MISSION: METALLICA?
OK, so we know it’s been a while since the words ‘Metallica’ and ‘new album’ were heard close together, but trust us, we’ve been cruising to a pretty fucking cool destination. So we thought, why not invite a bunch of our friends to join us on an exciting, exclusive and unpredictable journey, which will see us reach the new album’s release together.
Mission: Metallica is your inside look at the past two years of riffing, writing, and recording . . . proof that we’ve actually been doing shit most of the time!! We’re gonna open the floodgates and share with you photos, videos, riffs, and a whole lot more.
METALLICA EVENTS ONLINE
Spy on us while we take a little European Vacation (give or take a few US shows) this summer. We’re out of the studio, so why shouldn’t you be there too?
RIFFS & EXCERPTS
You’re gonna hear stuff that’s so new it’s not even done yet. New songs, excerpts from the studio floor and intense riffs that nobody else is gettin’ a hold of except for Mission: Metallica.
FLY ON THE WALL STUDIO CLIPS
No lights and pyro . . . just us in exclusive, behind-the-scenes sneak previews with photos and video clips from the studio every single day.
COOL CONTESTS
Win tickets, backstage passes, and more exclusive shit from us.
ACCESS TO THE VAULT
Sometimes it’s cool to get historical, so you’ll get a chance to peek into Lars’ miles-long vault of Metallistuff including some rare tracks, more-than-likely-embarrassing photos, and other band artifacts.
WHAT IS MISSION: METALLICA PLATINUM?
For all you hardcore Metallica nuts who are insatiable and need more, more and extra more!
MISSION: METALLICA PLATINUM:
Comes with The New Album First - digital, cd or vinyl - they all come with high quality mp3s (320kb), delivered at 12:01 AM release date.
- Downloads of entire live shows
- Even more fly on the wall video clips
- Lots and lots of additional photos!
- Exclusive Contests to Meet the Band and a chance to listen to the new album with the band at Metallica HQ
- Ringtones of Riffs from the new album # Stream of the new album first!
- Etc etc etc - lots of other stuff were cooking up even as we write this!!!
WHERE IS MY MISSION: METALLICA PLATINUM ACCESS CODE?
You will receive your MISSION: METALLICA PLATINUM ACCESS CODE via a separate e-mail, after your purchase your MISSION: METALLICA PLATINUM package, or if you are a Met Club member. If you have not received your e-mail, please be sure to check you junk/spam mail junk box. If you have still not received it please contact info@missionmetallica.com.
ACCESS FOR MET CLUB MEMBERS:
If you are a Met Club member, you should receive a MISSION METALLICA PLATINUM ACCESS CODE, to enter the platinum site at no additional charge.
Register at MISSIONMETALLICA.COM/user/register/ and place your MISSION METALLICA PLATINUM ACCESS CODE in the PLATINUM ACCESS CODE text box and fill out all appropriate information.
GETTING STARTED - HOW DO I ACCESS MISSION METALLICA?
Head to missionmetallica.com and select your country from the pull down menu. The free site offers many clips and contests. For the full experience, order Mission Metallica Platinum.
PASSWORD LOG IN ISSUES CANT REMEMBER YOUR PASSWORD?
Click here to have your password re-set. http://missionmetallica.com/user/password
CANT REMEMBER YOUR USERNAME?
Please send an e-mail to info@missionmetallica.com with your full name and e-mail address that you used to register for MISSION: METALLICA and they will re-send you your username.
HOW MUCH DOES IT COST?
Go to missionmetallica.com and select your country. You will be directed to a page that shows current pricing for your territory.
CAN I PURCHASE JUST MISSION METALLICA PLATINUM?
The full site experience is currently only available with the new album, or for Met Club members.
YEAH, BUT WHAT ABOUT THE ALBUM?
Can I purchase just the new album? You can purchase the new album from Mission: Metallica! Hear it First– digital, cd or vinyl - they all come with high quality mp3s (320kb), delivered at 12:01 AM release date. Go to www.missionmetallica.com and select your country to get started.
DO I GET THE NEW ALBUM AS PART OF MISSION: METALLICA?
Only with the Mission: Metallica Platinum. Hear it first! Digital, cd or vinyl - they all come with high quality mp3s (320kb), delivered at 12:01 AM release date. The cd and vinyl of the official release of Metallica’s new album also come with free shipping included.
WHEN DOES THE NEW ALBUM COME OUT?
Release date is tbd. Mission: Metallica members will be first to know the release date, and your membership includes instant access to the album the day it is released! What version of the album does my membership come with? There is only one physical and digital version of the album, and it’s included with your Mission: Metallica Platinum access When do i get my physical cd? Your cd should arrive on the release date for your territory. Free Shipping is included in your membership to Mission: Metallica.
WHEN DO I GET MY DIGITAL MUSIC?
12:01 AM PST
HOW DO I USE MY $10 DISCOUNT CODE?
- To get your discount at Metallica.com and Met Club you need to have purchased Mission: Metallica Platinum.
- The discount code will be in your email from Mission: Metallica after purchase. This is the same email that contains your Mission: Metallica access code. The email will also contain details of how to use the code.
- The code is valid at Met Club.com and Metallica.com on any purchases in the online store over $19.95 or a Fan Club membership.
WHAT IS THE DIFFERENCE BETWEEN MET CLUB AND MISSION: METALLICA?
The Metallica Club is wholly owned and run by the band themselves and has been around for 15 years!! As a member of the Fan Club, you get a subscription to the quarterly magazine “So What!,” your own website with exclusive content, chat rooms, and message boards, discounts on Metallica merchandise, access to ticket pre-sales for virtually every Metallica show AND the chance to win meet and greet passes to every show, lots of other cool contests and the inside view of what’s happening in the world of Metallica directly from the band.
The Fan Club partnered with the record company to bring you this amazing site to help get you psyched for the release of the next album... and we hope that when that journey is complete this Fall, that you’ll check out the Club and continue to be a part of the Metallica community. www.MetClub.com.
DO I GET SPECIAL ACCESS TO MISSION: METALLICA AS A Met Club MEMBER?
Yes, if you are a Met Club member, you should receive a MISSION METALLICA PLATINUM ACCESS CODE, to enter the platinum site at no additional charge.
WHAT IF MY MET CLUB CODE ISN'T WORKING?
Please email Mission: Metallica customer service: info@missionmetallica.com
INTERNATIONAL
DOES MISSION: METALLICA ALLOW USERS OUTSIDE OF THE US?
Sure! Platinum Access should be available everywhere soon. Go to missionmetallica.com and select your territory. If your country is not listed, it will be soon, and anyone can join the Free version by registering at www.missionmetallica.com/user/register. Just leave the Platinum Access Code field empty, you'll be able to enter your code if you decide to upgrade when your territory becomes available.
HOW IS MY INTERNATIONAL ORDER HANDLED?
Once your territory is available, you'll be able to purchase the album and/or the Mission: Metallica experience through a local retailer. Your album will be shipped from a retailer in your region.
MINIMUM SYSTEM REQUIREMENTS
Please note the following minimum system requirements:
Operating System:
Windows Vista, XP
Mac OS 10.4 and above
Browser:
- Internet Explorer version 6.0 or higher is minimum, 7.0 is recommended, which can be downloaded for free at www.microsoft.com/windows/ie/default.asp
- Safari 2.0 or higher (3.0 recommended) http://www.apple.com/macosx/features/safari/
- Firefox 2 http://www.mozilla.com/en-US/firefox/
Media Player:
Flash 9 player is Recommended and can be downloaded here: http://www.adobe.com/products/flashplayer/
REGISTRATION:
How do I register for MISSION METALLICA?
STEPS TO GAINING ACCESS TO MISSION: METALLICA
Step 1. Head to missionmetallica.com and select your country to choose your access level, or order the new album.
Step 2. Select your options - Free Mission: Metallica, or Mission: Metallica Platinum.
Step 3. If you select the free site, you’ll create an account here, and you’re in!
If you choose Mission: Metallica Platinum, PURCHASE the experience of your CHOICE:
- Mission: Metallica Experience + Digital Download
- Mission: Metallica Experience + Physical CD & Digital Download
- Mission: Metallica Experience + Vinyl, Physical CD & Digital Download
ACTIVATING MISSION: METALLICA PLATINUM MEMBERSHIP
Step 1. After purchasing your Mission Metallica Platinum experience, you’ll RECEIVE an e-mail with your MISSION: METALLICA PLATINUM ACCESS CODE
Step 2. REGISTER at MISSIONMETALLICA.COM/user/register and place your MISSION METALLICA ACCESS CODE in the PLATINUM ACCESS CODE text box and fill out all appropriate information.
Step 3. LOGIN to the MISSION METALLICA PLATINUM EXPERIENCE
UPGRADING YOUR FREE MEMBERSHIP TO PLATINUM
If you already have a 'Free Mission:Metallica Account' or have a 'Met Club Mission: Metallica Account', you can go here: http://www.missionmetallica.com/enter_promotion/ to upgrade.
Enter your Mission:Metallica Access Code, click 'submit' and your in !!!!
ACCESS FOR MET CLUB MEMBERS:
If you are a Met Club member, you should receive a MISSION METALLICA PLATINUM ACCESS CODE, to enter the platinum site at no additional charge. Register at MISSIONMETALLICA.COM/user/register/ and place your MISSION METALLICA PLATINUM ACCESS CODE in the PLATINUM ACCESS CODE text box and fill out all appropriate information.
WHY CANT I LOG INTO THE SITE?
Please make sure that you are entering your password with the correct capitalization. The system is case sensitive If you would like to re-set your password . If you are still having trouble logging in please try deleting your temporary internet files and cookies. If you are still having trouble please contact info@missionmetallica.com
PAYMENT ISSUES
Is Shipping included? Yes
EXCHANGES AND REFUNDS
There are no exchanges or refunds. If you have any specific questions on the return policy, please email support. info@missionmetallica.com
REDEEMING YOUR DIGITAL VERSION OF DEATH MAGNETIC
All copies of Death Magnetic via Mission Metallica come with specially mastered 320 (kb/s) MP3’s.
To redeem your download, you will get an email from do-not-reply@missionmetallica.com with a cd code and link to download your digital copy of Death Magnetic.
1. Enter your code
2. Click the 'Get The Album' button.
3. A download link will appear. Select the download link and save the file to your computer based on your operating system.
Windows
Right-click the download link below and select 'Save Target as...'
Mac OS
Click the arrow at the right side of the player and select 'save as source'. This will then ask you where on your Mac you wish to save the song.
UNCOMPRESSING DEATH MAGNETIC ZIP FILE
The file Size for Death Magnetic is larger than most digital sources. These MP3’s are compressed as a .zip file to reduce size and allow for faster downloading. Once you download the file you will need to de-compress it to access the Death Magnetic MP3’s. Most operating systems include decompression for .zip files. More info can be found here:
http://en.wikipedia.org/wiki/ZIP_(file_format)
I DONT HAVE A CD CODE
Check your spam filter, and search for an email from this address do-not-reply@missionmetallica.com If you still cant find you send an e-mail to info@missionmetallica.com with your full name and e-mail address that you used to purchase via Mission Metallica and they will take care of you